Terms of service

Terms & Conditions

Last updated: 26 August 2026

Welcome to Sukh.com.au. These Terms & Conditions govern your use of our website and your purchase of products from Sukh.

In these Terms, “Sukh”, “we”, “us” or “our” refers to the individual operating Sukh.com.au. “You” or “your” refers to any person who accesses our website or purchases products from us.

By accessing or using Sukh.com.au, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use our website or purchase our products.

1. About Sukh

Sukh.com.au is an online store offering a selection of beauty, fitness, lifestyle, gadgets and accessories.

Our products are selected to provide practical and useful products for everyday life, personal care, fitness and lifestyle needs.

Our business operates from:

21A Goadsby Street, Cameron Park, NSW, Australia

For questions regarding these Terms, orders or our products, please contact us at:

Email: sukhdeep9793@gmail.com

2. Using Our Website

You agree to use Sukh.com.au only for lawful purposes and in a way that does not:

Violate any applicable Australian law or regulation.
Attempt to gain unauthorised access to our website or systems.
Interfere with the operation or security of our website.
Upload or transmit malicious software, viruses or harmful code.
Use automated systems to scrape, copy or collect website content without our permission.
Misrepresent your identity or provide false information.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and pricing displayed on Sukh.com.au are accurate and up to date.

However:

Product colours may appear slightly different depending on your device or screen settings.
Product images may sometimes be provided for illustrative purposes.
Product specifications, features, packaging and availability may change from time to time.
We may correct errors or update product information where necessary.

Nothing in these Terms limits any rights you have under the Australian Consumer Law.

4. Product Availability

All products are subject to availability.

We reserve the right to:

Limit quantities available for purchase.
Discontinue products.
Remove products from our website.
Correct pricing or product information errors.

If you place an order for a product that is unavailable, we will contact you using the information provided with your order and, where appropriate, provide a refund for amounts paid for the unavailable product.

5. Orders

When you place an order through Sukh.com.au, you are making an offer to purchase the selected products.

An order is not considered accepted until we have processed and accepted the order.

We reserve the right to cancel or decline an order in circumstances including:

The product is unavailable.
There is an obvious pricing or product information error.
We suspect fraudulent or unauthorised activity.
The order information is incomplete or inaccurate.
We are unable to fulfil the order for reasons outside our reasonable control.

If we cancel an order after payment has been received, we will arrange an appropriate refund of the amount paid for the cancelled order.

6. Pricing

All product prices displayed on Sukh.com.au are shown in Australian dollars (AUD) unless otherwise stated.

Prices may change from time to time. The price applicable to your purchase will generally be the price displayed at the time you place your order.

We may offer discounts, promotional codes or special offers. Additional terms may apply to specific promotions.

If there is an obvious pricing error on our website, we reserve the right to correct the error and, where appropriate, contact you regarding the affected order.

7. Payments

We accept payment methods made available through our checkout, which may include:

Credit and debit cards
PayPal
Other payment methods made available through our Shopify checkout

Payment must be successfully authorised before an order can be processed.

You confirm that you are authorised to use the payment method provided when placing an order.

We do not knowingly store complete payment card details on our own systems. Payment processing may be handled by third-party payment providers in accordance with their own terms and privacy policies.

8. Shipping and Delivery

We will process and dispatch accepted orders in accordance with the shipping options available at checkout.

Any delivery timeframes displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

Courier or postal delays.
Severe weather.
Public holidays.
Customs or border processing.
Incorrect or incomplete delivery information.
Other events outside our reasonable control.

You are responsible for providing accurate delivery information when placing an order.

If your order is significantly delayed, lost or damaged during delivery, please contact us at sukhdeep9793@gmail.com so that we can assist you.

Nothing in this section excludes or limits any rights you may have under the Australian Consumer Law.

9. Returns, Refunds and Consumer Guarantees

Our returns and refunds are handled in accordance with our Refund & Returns Policy.

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies available to you under the Australian Consumer Law (ACL) where those rights cannot legally be excluded.

Australian Consumer Law provides consumer guarantees that may apply to products purchased from Sukh.com.au, including guarantees relating to acceptable quality, safety, fitness for purpose and correspondence with descriptions.

If a product does not meet a consumer guarantee, you may be entitled to a remedy such as a repair, replacement or refund depending on the circumstances.

Please contact us as soon as possible if you believe there is a problem with a product.

10. Beauty and Fitness Products

Some products sold through Sukh.com.au may relate to beauty, personal care, exercise or fitness.

Product information provided on our website is intended for general informational purposes and should not be considered professional medical, health, fitness or beauty advice.

You should use products according to their instructions and intended purpose.

If you have concerns about whether a product is appropriate for you, seek advice from an appropriately qualified professional before use.

We do not guarantee particular personal, cosmetic, fitness or health outcomes unless expressly stated and legally supported.

11. Intellectual Property

All content appearing on Sukh.com.au, including where applicable:

Logos and branding
Website design
Product descriptions
Text
Graphics
Images
Videos
Page layouts
Other original website content

is owned by, licensed to, or used with permission by Sukh and may be protected by applicable intellectual property laws.

You must not reproduce, copy, modify, distribute, sell, publish or commercially exploit our website content without our prior written permission, except where permitted by law.

12. Third-Party Services and Links

Our website may use or integrate with third-party services, platforms and payment providers, including Shopify and PayPal.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the independent operation, availability, policies or practices of third-party websites or services.

Where our website contains links to third-party websites, those links are provided for convenience and do not necessarily represent an endorsement of the third-party website or its products or services.

13. Reviews and Customer Feedback

If you voluntarily submit reviews, comments, photographs, suggestions or other content to us, you agree that the content:

Is accurate to the best of your knowledge.
Does not contain unlawful, defamatory, abusive or misleading material.
Does not infringe another person's intellectual property, privacy or other rights.
Does not contain malicious code or harmful material.

Where legally permitted, you grant Sukh a non-exclusive, royalty-free licence to use, reproduce and display submitted content for purposes connected with operating and promoting our business.

We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.

14. Prohibited Activities

You must not use Sukh.com.au to:

Engage in unlawful activity.
Commit fraud or attempt fraudulent transactions.
Interfere with website security.
Introduce viruses, malware or other harmful code.
Attempt to gain unauthorised access to our systems.
Copy or reproduce our website content for commercial purposes without permission.
Use automated scraping or data-extraction systems without our written permission.
Impersonate another person or business.
Provide false or misleading information.
Abuse, harass or threaten our staff, service providers or customers.

15. Website Availability

We aim to keep Sukh.com.au available and functioning properly, but we do not guarantee that the website will always be:

Available without interruption.
Free from errors.
Free from viruses or other harmful components.
Compatible with every device or browser.

We may temporarily suspend or modify the website for maintenance, upgrades, security reasons or other operational requirements.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Sukh will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

However, nothing in these Terms excludes, restricts or modifies any liability, guarantee, right or remedy that cannot legally be excluded under applicable Australian law, including the Australian Consumer Law.

Where a limitation of liability is permitted by law, our liability will be limited to the extent permitted by that law.

17. Events Outside Our Control

We are not responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, government actions, interruptions to transportation, telecommunications or payment services, labour disputes, cyber incidents, or other events beyond our reasonable control.

Where such an event occurs, we will take reasonable steps to minimise its impact and resume normal operations when reasonably possible.

18. Privacy

Your use of Sukh.com.au is also subject to our Privacy Policy.

We may collect information necessary to process orders, provide customer support, operate our website, process payments and improve our services.

Information may be processed by Shopify, payment providers, shipping providers and other service providers involved in operating our online store.

Please refer to our Privacy Policy for more information about how personal information is collected, used and handled.

19. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page with the relevant update date.

Your continued use of Sukh.com.au after changes are published may constitute acceptance of the updated Terms, to the extent permitted by law.

20. Governing Law

These Terms & Conditions are governed by the laws applicable in New South Wales, Australia.

You agree that any disputes relating to these Terms or your use of Sukh.com.au will be subject to the applicable courts and laws of New South Wales and Australia, subject to any mandatory rights or protections available to you under applicable law.

21. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

22. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy and any other policies expressly referenced on Sukh.com.au, form the terms governing your use of our website and your purchases from us.